Instructions for use Staff • publisher Matthaes | number of pages 256

Author: Frank Simmeth Employees lead guest-oriented "First-class executives are surrounded by first-class employees. Second-rate only by third-rate ... "This is even more so for an industry in which it is increasingly difficult to find well-trained and motivated employees on the job market. In the future, how do you find people who are enthusiastic about working on the guest? In his second book, Frank Simmeth answers this question, focusing on employee leadership. He makes psychological backgrounds tangible, which are offered to the reader in clear "appetizers". In a humorous and understandable way, Frank Simmeth teaches what you need to know about your employees and how you can cleverly apply this knowledge in everyday leadership. A book that will increase your leadership skills and decisively change your approach. 256 pages 1st edition 2013 Softcover, 240 x 170mm Matthaes Verlag ISBN: 978-3-87515-079-7 Awarded the silver medal of GAD