future service sells • publisher Matthaes | number of pages 264

Author: Hans-Jürgen Hartauer "future service sells" is based on practical experience and revolves around the subject of service, how you meet the changing customer requirements and thereby generate the highest possible sales and success. On a total of 264 pages you will learn to sell with all associated "do's and don'ts". Find out what customers really want, how to respond to orders confidently and thus lead them to the coveted product. Hans-Jürgen Hartauer shows you that bad service is not created by itself and successful service must be properly managed - Become the best seller in Your business and your industry. 264 pages 1st edition 2014 Softcover, 240 x 170mm Matthaes Verlag GmbH ISBN: 978-3-87515-095-7