Return Policy

Our offer is directed exclusively to tradesmen. In contrast to private purchases (B2C), the law does not provide for a right of return among traders (B2B). INTERGASTRO offers to take back the goods for a return fee of 5%-25% (based on the net value of the goods). The collection of the goods is organized by INTERGASTRO. The costs for the collection are already included in the return fee. The condition for taking back the goods is that they are unused and in their original packaging. Furthermore, the goods must be packed by the customer to ensure safe transport for return. Please note that not all products from our range can be taken back. Especially protective clothing and custom-made products are generally excluded from return. If you would like to return the goods, please send us an email to service@intergastro.com or call us during our business hours (weekdays 8.00 to 17.00) at ++49-(0)231-286590 to discuss the details of the return.